FREQUENTLY ASKED QUESTIONS

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Under "Sign In" click "Forgot Password"
4. Use the email address you received your testing notice in
5. Follow the instructions in the reset email
6. Use your new password to log in

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Sign in with credentials
4. You are redirected to your dashboard

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Click "Forgot your password?"
4. Enter your email address and click "Reset password"
5. Instructions will be emailed to you

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Sign in with credentials
4. You are redirected to your dashboard
5. Click "Account settings" in the left menu
6. Scroll down and fill in your current password and new password
7. Click "Save updates"

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Sign in with credentials
4. You are redirected to your dashboard
5. For a direct link, log on and go to https://automaticdoorstore.ca/#/orders

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Sign in with credentials
4. You are redirected to your dashboard (if not, click the user icon in the top right and click "Dashboard")
5. Click "User management"

To edit a user:

• Click the pencil icon on their information card
• Edit their contact information or access level

To add a user:

• Click "Add new user" in the upper right
• Select their user role (Manager, Buyer, or Technician - cannot see pricing)
• Add contact information
• Click "Save user"

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Sign in with credentials
4. You are redirected to your dashboard (if not, click the user icon in the top right and click "Dashboard")
5. Click "Addresses"
6. Click "Add new address" in the upper right
7. Enter in the address details

To search by SKU or name:

• Click in the search bar near the top right
• As you type, results will appear
• If you don't see the product you need, scroll to the bottom of the results and click "View all results"

To search by brand, door type, category, etc:

• Click "Product Catalog" in the top middle of the site
• A menu will appear on the right side with options
• Make your selection to keep filtering

1. Be sure you are logged in
2. Add items to cart
3. Click the cart in the top right
4. Scroll down to "Coupon Code" and click "Add Coupon"
5. Paste your coupon code and click "Apply"
6. Click "Checkout" to continue through the checkout

1. Log on to https://automaticdoorstore.ca/#/login
2. Click the user icon in the top right
3. Sign in with credentials
4. Click the "X" in the top right corner to close the dashboard
5. Hover over the user icon in the top right and click "Warranty Lookup"
6. OR scroll to the bottom of the page and click "Warranty Lookup"
7. Enter the serial number of the product and click "Check Warranty"