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2% off all online orders. Questions? We'd love to help. Contact us Right arrow 905-428-2434

SUPPORT

At Automatic Door Store, we're committed to providing comprehensive support to help you succeed. From training and warranties to returns and direct technical assistance, we've got you covered.

Training

Level up your expertise in automatic and manual doors with Door Controls USA's 2024 training programs, including monthly Quick Start courses, AAADM certification, and expanded hands-on classes.

  • Monthly Quick Start courses
  • AAADM certification programs
  • Hands-on technical training
  • Expert instruction from industry professionals
LEARN MORE ABOUT TRAINING
Training session

Returns

There are several different return processes at Door Controls USA. Whether you are returning a part for warranty, return for credit, core return, core purchase or a repair and return we have got you covered.

  • Warranty returns
  • Return for credit
  • Core returns and purchases
  • Repair and return services
PROCESS A RETURN
Returns process

Warranties

Standard warranty period for Door Controls parts is 1 year from the date of sale. Please visit this page for more information on our warranty return process.

  • 1-year standard warranty coverage
  • Extended warranty options available
  • Simple warranty claim process
  • Rapid replacement parts
LEARN MORE ABOUT WARRANTIES
Warranty information

Contact Us

Call or email us using the form for one-on-one support from a Customer Care Specialist. Our technical support team is available 24/7/365 to help guide you through any challenges.

  • 24/7/365 technical support
  • One-on-one customer care
  • Email and phone support
  • Expert troubleshooting assistance
Contact support

Why Choose Our Support?

Expert Knowledge

Our support team consists of industry experts with years of experience in automatic door systems.

Comprehensive Resources

Access to technical documentation, installation guides, and troubleshooting resources.

Fast Response

Quick turnaround times on support requests and warranty claims to keep your business running.

BACKED BY 24/7/365 EXPERT TECH SUPPORT 905-428-2434